Anyone who travels frequently winces when they discover that a non-frequent flier is ahead of them in the security line. Often times these passengers neglect the TSA rules for what can and can't go through security. (Personally, I think many of these rules are like a sick game of "Simon Says", except Simon happens to wield some serious power).
While I do travel quite frequently, I felt like an absolute amateur when I discovered that my wallet was missing once my flight was airborne. I began to frantically search all of my pockets, my briefcase, even under my seat to see if the one item which housed my ID, credit card, and cash had been misplaced. Nothing. I was now flying naked without any identification, cash, or credit cards en route to deliver a motivational program in Las Vegas.
I discovered three strong, yet simple lessons as a result of this ordeal:
1. Always keep your valuables close to you! I was not the victim of a pickpocket, I was just wearing loose fitting shorts and couldn't feel the wallet in my pocket. What key assets do you or your business possess, and how frequently do you check on them? A regular checking of your belongings when traveling is a lot like monitoring daily activities of your sales team, just do it!
2. Create a "What if..." plan. The event planner who booked me to speak at their event had arranged for a car service and had also covered my hotel room. I decided to tell the front desk clerk of my dilemma, and discuss options with her. (I was starving and stressed out by this point, so I was quite grateful when she suggested that Shelly send her card information to the hotel so they could arrange a charge account for my incidentals). What if your computer crashes? What if a key player in your business is gone suddenly? Do you have a plan in place?
3. Gratitude will get you everywhere! I was delighted to discover that my wallet had been found and surprised upon my return when I discovered that my $350 in cash was still clipped to the wallet! The team at Delta Airlines found my wallet jammed in the jet way. Many people would have just pocketed the cash and said nothing. I'm impressed that whomever found my wallet behaved with integrity. When something happens to us, we can promote a belief that people are either good or bad. I choose to look on the bright side.
What are a few ways that you could "WOW" someone in your business today?
For more information about booking The Shef for your next event, visit http://www.theshef.com or call our offices at 1-800-863-2591